I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor ... Read More

Full review text opened.

Google - Oct 29, 2026

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor communication and customer service.

Highly recommend working with Jose M. He was knowledgeable, customer-oriented and super kind and professional. He really worked hard to help me find the best option.

I had a great experience purchasing my 2025 Volkswagen Jetta from Fiesta Volkswagen! Damien was an awesome salesman who made the entire process easy, smooth, and stress-free. He was friendly, knowledgeable, and never made me feel pressured. His sales manager, Kyle, was also great to work with and helped make the experience even better. If you’re looking for a dealership with a friendly team and a no-pressure buying experience, I highly recommend Fiesta Volkswagen. Ask for Damien and Kyle!

My better half comes from a big Subaru family. She, mom, sister, his and hers - everyone drives a Subaru. I drive a work truck - don't care. If you're me, look: This dealership didn't even fill her tires (while the OBD2 was coding low tire pressure) to the minimum. I was at work and I got sent a recommendation that the tires be filled. Wasn't that your job? Anyway, I'm used to being upsold on air filters. I didn't know I could be upcharged on air.

I took my car in for maintenance and specifically asked about checking the tire pressure for all four tires, which they confirmed they would do. I knew they were getting low but knew I had a maintenance coming up. I could tell it wasn't done when I got my car back and now, one week later, the light on my dash turned on. When I wrote them to provide feedback, I did not recieve a response. Overall, silly detail but it was overlooked after I specifically asked. Not impressed.

Went in for service. They serviced. Can't think of a thing they could have done better. Thanks.

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service ... Read More

Full review text opened.

Google - Oct 22, 2026

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service people, “Hey, what’s going on with my truck?” they tell me the technician is waiting for a computer. Apparently the dealership only has two computers that can work on two different year sets of vehicles. He tells me once the technician has it, it’ll be about an hour after that. OK, fine, whatever. Come to find out the technicians were on lunch. As soon as my technician that was working on my truck got back, my truck got pulled to the front, which means to me that the technician left to lunch with a finished vehicle in the bay instead of pulling it out and putting it in the parking lot for the customer to pick up while they were gone. So I lost an hour and a half waiting on a technician to simply drive my vehicle out of the bay, needless to say I will not be visiting Fiesta Nissan of Santa Fe ever again 🤬. I would rather make the three-hour drive to an Albuquerque dealership, than deal with the incompetence and laziness of Fiesta Nissan of Santa Fe.

Wants to charge a 3.5k markup on cars you can drive an hour and get for MSRP + Hides pricing online so you have to call to discuss it .

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor ... Read More

Full review text opened.

Google - Oct 29, 2026

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor communication and customer service.

Highly recommend working with Jose M. He was knowledgeable, customer-oriented and super kind and professional. He really worked hard to help me find the best option.

I had a great experience purchasing my 2025 Volkswagen Jetta from Fiesta Volkswagen! Damien was an awesome salesman who made the entire process easy, smooth, and stress-free. He was friendly, knowledgeable, and never made me feel pressured. His sales manager, Kyle, was also great to work with and helped make the experience even better. If you’re looking for a dealership with a friendly team and a no-pressure buying experience, I highly recommend Fiesta Volkswagen. Ask for Damien and Kyle!

My better half comes from a big Subaru family. She, mom, sister, his and hers - everyone drives a Subaru. I drive a work truck - don't care. If you're me, look: This dealership didn't even fill her tires (while the OBD2 was coding low tire pressure) to the minimum. I was at work and I got sent a recommendation that the tires be filled. Wasn't that your job? Anyway, I'm used to being upsold on air filters. I didn't know I could be upcharged on air.

I took my car in for maintenance and specifically asked about checking the tire pressure for all four tires, which they confirmed they would do. I knew they were getting low but knew I had a maintenance coming up. I could tell it wasn't done when I got my car back and now, one week later, the light on my dash turned on. When I wrote them to provide feedback, I did not recieve a response. Overall, silly detail but it was overlooked after I specifically asked. Not impressed.

Went in for service. They serviced. Can't think of a thing they could have done better. Thanks.

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service ... Read More

Full review text opened.

Google - Oct 22, 2026

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service people, “Hey, what’s going on with my truck?” they tell me the technician is waiting for a computer. Apparently the dealership only has two computers that can work on two different year sets of vehicles. He tells me once the technician has it, it’ll be about an hour after that. OK, fine, whatever. Come to find out the technicians were on lunch. As soon as my technician that was working on my truck got back, my truck got pulled to the front, which means to me that the technician left to lunch with a finished vehicle in the bay instead of pulling it out and putting it in the parking lot for the customer to pick up while they were gone. So I lost an hour and a half waiting on a technician to simply drive my vehicle out of the bay, needless to say I will not be visiting Fiesta Nissan of Santa Fe ever again 🤬. I would rather make the three-hour drive to an Albuquerque dealership, than deal with the incompetence and laziness of Fiesta Nissan of Santa Fe.

Wants to charge a 3.5k markup on cars you can drive an hour and get for MSRP + Hides pricing online so you have to call to discuss it .

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor ... Read More

Full review text opened.

Google - Oct 29, 2026

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor communication and customer service.

Highly recommend working with Jose M. He was knowledgeable, customer-oriented and super kind and professional. He really worked hard to help me find the best option.

I had a great experience purchasing my 2025 Volkswagen Jetta from Fiesta Volkswagen! Damien was an awesome salesman who made the entire process easy, smooth, and stress-free. He was friendly, knowledgeable, and never made me feel pressured. His sales manager, Kyle, was also great to work with and helped make the experience even better. If you’re looking for a dealership with a friendly team and a no-pressure buying experience, I highly recommend Fiesta Volkswagen. Ask for Damien and Kyle!

My better half comes from a big Subaru family. She, mom, sister, his and hers - everyone drives a Subaru. I drive a work truck - don't care. If you're me, look: This dealership didn't even fill her tires (while the OBD2 was coding low tire pressure) to the minimum. I was at work and I got sent a recommendation that the tires be filled. Wasn't that your job? Anyway, I'm used to being upsold on air filters. I didn't know I could be upcharged on air.

I took my car in for maintenance and specifically asked about checking the tire pressure for all four tires, which they confirmed they would do. I knew they were getting low but knew I had a maintenance coming up. I could tell it wasn't done when I got my car back and now, one week later, the light on my dash turned on. When I wrote them to provide feedback, I did not recieve a response. Overall, silly detail but it was overlooked after I specifically asked. Not impressed.

Went in for service. They serviced. Can't think of a thing they could have done better. Thanks.

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service ... Read More

Full review text opened.

Google - Oct 22, 2026

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service people, “Hey, what’s going on with my truck?” they tell me the technician is waiting for a computer. Apparently the dealership only has two computers that can work on two different year sets of vehicles. He tells me once the technician has it, it’ll be about an hour after that. OK, fine, whatever. Come to find out the technicians were on lunch. As soon as my technician that was working on my truck got back, my truck got pulled to the front, which means to me that the technician left to lunch with a finished vehicle in the bay instead of pulling it out and putting it in the parking lot for the customer to pick up while they were gone. So I lost an hour and a half waiting on a technician to simply drive my vehicle out of the bay, needless to say I will not be visiting Fiesta Nissan of Santa Fe ever again 🤬. I would rather make the three-hour drive to an Albuquerque dealership, than deal with the incompetence and laziness of Fiesta Nissan of Santa Fe.

Wants to charge a 3.5k markup on cars you can drive an hour and get for MSRP + Hides pricing online so you have to call to discuss it .

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor ... Read More

Full review text opened.

Google - Oct 29, 2026

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor communication and customer service.

Highly recommend working with Jose M. He was knowledgeable, customer-oriented and super kind and professional. He really worked hard to help me find the best option.

I had a great experience purchasing my 2025 Volkswagen Jetta from Fiesta Volkswagen! Damien was an awesome salesman who made the entire process easy, smooth, and stress-free. He was friendly, knowledgeable, and never made me feel pressured. His sales manager, Kyle, was also great to work with and helped make the experience even better. If you’re looking for a dealership with a friendly team and a no-pressure buying experience, I highly recommend Fiesta Volkswagen. Ask for Damien and Kyle!

My better half comes from a big Subaru family. She, mom, sister, his and hers - everyone drives a Subaru. I drive a work truck - don't care. If you're me, look: This dealership didn't even fill her tires (while the OBD2 was coding low tire pressure) to the minimum. I was at work and I got sent a recommendation that the tires be filled. Wasn't that your job? Anyway, I'm used to being upsold on air filters. I didn't know I could be upcharged on air.

I took my car in for maintenance and specifically asked about checking the tire pressure for all four tires, which they confirmed they would do. I knew they were getting low but knew I had a maintenance coming up. I could tell it wasn't done when I got my car back and now, one week later, the light on my dash turned on. When I wrote them to provide feedback, I did not recieve a response. Overall, silly detail but it was overlooked after I specifically asked. Not impressed.

Went in for service. They serviced. Can't think of a thing they could have done better. Thanks.

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service ... Read More

Full review text opened.

Google - Oct 22, 2026

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service people, “Hey, what’s going on with my truck?” they tell me the technician is waiting for a computer. Apparently the dealership only has two computers that can work on two different year sets of vehicles. He tells me once the technician has it, it’ll be about an hour after that. OK, fine, whatever. Come to find out the technicians were on lunch. As soon as my technician that was working on my truck got back, my truck got pulled to the front, which means to me that the technician left to lunch with a finished vehicle in the bay instead of pulling it out and putting it in the parking lot for the customer to pick up while they were gone. So I lost an hour and a half waiting on a technician to simply drive my vehicle out of the bay, needless to say I will not be visiting Fiesta Nissan of Santa Fe ever again 🤬. I would rather make the three-hour drive to an Albuquerque dealership, than deal with the incompetence and laziness of Fiesta Nissan of Santa Fe.

Wants to charge a 3.5k markup on cars you can drive an hour and get for MSRP + Hides pricing online so you have to call to discuss it .

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor ... Read More

Full review text opened.

Google - Oct 29, 2026

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor communication and customer service.

Highly recommend working with Jose M. He was knowledgeable, customer-oriented and super kind and professional. He really worked hard to help me find the best option.

I had a great experience purchasing my 2025 Volkswagen Jetta from Fiesta Volkswagen! Damien was an awesome salesman who made the entire process easy, smooth, and stress-free. He was friendly, knowledgeable, and never made me feel pressured. His sales manager, Kyle, was also great to work with and helped make the experience even better. If you’re looking for a dealership with a friendly team and a no-pressure buying experience, I highly recommend Fiesta Volkswagen. Ask for Damien and Kyle!

My better half comes from a big Subaru family. She, mom, sister, his and hers - everyone drives a Subaru. I drive a work truck - don't care. If you're me, look: This dealership didn't even fill her tires (while the OBD2 was coding low tire pressure) to the minimum. I was at work and I got sent a recommendation that the tires be filled. Wasn't that your job? Anyway, I'm used to being upsold on air filters. I didn't know I could be upcharged on air.

I took my car in for maintenance and specifically asked about checking the tire pressure for all four tires, which they confirmed they would do. I knew they were getting low but knew I had a maintenance coming up. I could tell it wasn't done when I got my car back and now, one week later, the light on my dash turned on. When I wrote them to provide feedback, I did not recieve a response. Overall, silly detail but it was overlooked after I specifically asked. Not impressed.

Went in for service. They serviced. Can't think of a thing they could have done better. Thanks.

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service ... Read More

Full review text opened.

Google - Oct 22, 2026

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service people, “Hey, what’s going on with my truck?” they tell me the technician is waiting for a computer. Apparently the dealership only has two computers that can work on two different year sets of vehicles. He tells me once the technician has it, it’ll be about an hour after that. OK, fine, whatever. Come to find out the technicians were on lunch. As soon as my technician that was working on my truck got back, my truck got pulled to the front, which means to me that the technician left to lunch with a finished vehicle in the bay instead of pulling it out and putting it in the parking lot for the customer to pick up while they were gone. So I lost an hour and a half waiting on a technician to simply drive my vehicle out of the bay, needless to say I will not be visiting Fiesta Nissan of Santa Fe ever again 🤬. I would rather make the three-hour drive to an Albuquerque dealership, than deal with the incompetence and laziness of Fiesta Nissan of Santa Fe.

Wants to charge a 3.5k markup on cars you can drive an hour and get for MSRP + Hides pricing online so you have to call to discuss it .

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor ... Read More

Full review text opened.

Google - Oct 29, 2026

I purchased a vehicle from this dealership a few months ago and have been disappointed with their customer service. The interior detailing was poorly done, and getting my license plate took multiple trips because staff were unavailable. What frustrated me most was calling about the extended warranty I paid extra for, only to be told they couldn’t even find it in their system. They promised to look into it and call me back but never did. It’s extremely disappointing to pay extra for coverage and not be able to get answers when you need them. Overall, very poor communication and customer service.

Highly recommend working with Jose M. He was knowledgeable, customer-oriented and super kind and professional. He really worked hard to help me find the best option.

I had a great experience purchasing my 2025 Volkswagen Jetta from Fiesta Volkswagen! Damien was an awesome salesman who made the entire process easy, smooth, and stress-free. He was friendly, knowledgeable, and never made me feel pressured. His sales manager, Kyle, was also great to work with and helped make the experience even better. If you’re looking for a dealership with a friendly team and a no-pressure buying experience, I highly recommend Fiesta Volkswagen. Ask for Damien and Kyle!

My better half comes from a big Subaru family. She, mom, sister, his and hers - everyone drives a Subaru. I drive a work truck - don't care. If you're me, look: This dealership didn't even fill her tires (while the OBD2 was coding low tire pressure) to the minimum. I was at work and I got sent a recommendation that the tires be filled. Wasn't that your job? Anyway, I'm used to being upsold on air filters. I didn't know I could be upcharged on air.

I took my car in for maintenance and specifically asked about checking the tire pressure for all four tires, which they confirmed they would do. I knew they were getting low but knew I had a maintenance coming up. I could tell it wasn't done when I got my car back and now, one week later, the light on my dash turned on. When I wrote them to provide feedback, I did not recieve a response. Overall, silly detail but it was overlooked after I specifically asked. Not impressed.

Went in for service. They serviced. Can't think of a thing they could have done better. Thanks.

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service ... Read More

Full review text opened.

Google - Oct 22, 2026

Sit back and let me tell you a story, ladies and gentlemen, of the worst dealership experience I have ever had. I took my truck in to get some warranty work done on the side mirrors, because the cameras were going out. I dropped my truck off at 10 AM. I left the dealership for about 2 1/2 hours to run some errands. I come back around 12:30ish or so. and I proceed to wait for my truck to be finished. I can see it in the bay, but I see no one working on it, so I ask one of the service people, “Hey, what’s going on with my truck?” they tell me the technician is waiting for a computer. Apparently the dealership only has two computers that can work on two different year sets of vehicles. He tells me once the technician has it, it’ll be about an hour after that. OK, fine, whatever. Come to find out the technicians were on lunch. As soon as my technician that was working on my truck got back, my truck got pulled to the front, which means to me that the technician left to lunch with a finished vehicle in the bay instead of pulling it out and putting it in the parking lot for the customer to pick up while they were gone. So I lost an hour and a half waiting on a technician to simply drive my vehicle out of the bay, needless to say I will not be visiting Fiesta Nissan of Santa Fe ever again 🤬. I would rather make the three-hour drive to an Albuquerque dealership, than deal with the incompetence and laziness of Fiesta Nissan of Santa Fe.

Wants to charge a 3.5k markup on cars you can drive an hour and get for MSRP + Hides pricing online so you have to call to discuss it .